At Fly Guy Transportation, we are committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, who it is shared with, and how we safeguard it. This policy applies to all services provided through our website (www.flyguytransport.com), phone, email, and text communications.
What Personal Information We Collect
We collect the following personal information when you interact with us, such as when booking transportation, requesting a quote, or contacting us:
Contact Information: Name, email address, phone number, and mailing address.
Booking Details: Travel dates, pickup/drop-off locations, flight information, and passenger details.
Payment Information: Billing details provided during payment processing (processed securely through our payment provider).
Communication Preferences: Consent for SMS or email communications for booking confirmations, quotes, or service updates.
We do not collect sensitive information beyond what is necessary for providing our transportation services.
How We Use Personal Information
Your personal information is used solely to:
Process and manage your transportation bookings and payments.
Communicate with you about quotes, confirmations, service updates, or customer support inquiries.
Send SMS or email reminders about upcoming trips, payment due dates, or service notifications (with your consent).
Improve our services through internal analysis of booking trends (using anonymized data).
Who Personal Information Is Shared With
We do not sell, share, or disclose your personal information with any third parties or affiliates, except in the following limited cases:
Service Providers: We may share information with trusted payment processors to complete transactions. These providers are contractually obligated to protect your data and only use it for the specified purpose.
Legal Requirements: We may disclose information if required by law, such as in response to a court order or regulatory request.
SMS Consent: SMS consent is not shared with third parties or affiliates for marketing purposes. Your consent for SMS communications is used exclusively by Fly Guy Transportation to provide service-related updates, such as booking confirmations, payment reminders, or driver notifications.
How We Protect Your Information
We maintain strict internal controls to ensure your personal information is kept secure and confidential. Your data is stored in secure systems accessible only to authorized Fly Guy Transportation personnel. We use industry-standard encryption for payment processing and communications to protect your information.
Your Rights and Choices
You may:
Request access to or correction of your personal information by contacting us at sales@flyguytransport.com.
Opt out of SMS communications by replying “STOP” to any message or contacting us directly.
Opt out of email communications by clicking the “unsubscribe” link in our emails.
Accessing Our Privacy Policy
This Privacy Policy is prominently displayed on our website at www.flyguytransport.com/privacy-policy. A link to this policy is included:
On all web forms where personal information or SMS consent is collected, near the consent language.
In the footer of every page on our website for easy access.
Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
Email: sales@flyguytransport.com
Phone: 407-378-6170
Address: Fly Guy Transportation, [Insert Business Address]
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on our website with the revised effective date.
Thank you for trusting Fly Guy Transportation with your transportation needs and personal information.